RETURNS & REPLACEMENTS

If you have purchased an item and changed your mind or decided you don’t need it anymore, you can return the item provided it is within 14 days from the date of purchase, subject to the following conditions:

The item must be in its original packaging, not opened, not used and returned in the same packaging that it was delivered.

The item and packaging must be in perfect condition and we are able to put it straight on the shelf.

The packaging must not be damaged in any way, with no stickers or writing on the packaging.

You have advised us that you wish to return the item via email parts@gpttools.com.au and have received a product return approval number.

Freight charges both ways will be at the purchaser’s expense and handling fees will be charged.

Handling fees will be $10.00 for any item weighing between 0-20kgs and $20.00 for any item weighing between 20 plus kgs.

A credit will then be issued for the difference to be used on the purchase of another item.

Please note that if the item does not return as stated above, additional charges may apply.

ORDERING

Our products are for sale to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.

We supply and despatch our products to customers within Australia only.

We endeavour to ensure that our product list is current however we give no undertaking as to the availability of any product advertised on our website.

All prices are in Australian Dollars (AUD) and are inclusive of GST. Our price list can be accessed from our home page and we reserve the right to amend our prices at any time.

PAYMENT, PRICING & PROMOTIONS

PAYMENTS

We Accept Payment via Major Credit Cards – Visa, Mastercard and American Express. Our checkout process is encrypted with a 128-bit SSL certificate. This ensures all sensitive data, such as credit card information and billing/shipping address be processed securely without any compromising factors.

All transactions are processed in AU